Please read our Terms and Condition carefully before ordering goods or booking a service on our website. All transactions are bound by these Terms and Conditions. You may want to print or save these Terms and Conditions for future reference.

Refunds for Goods

Any good purchased from the website(such as sewing supplies and machines) can be returned to Buysewingmachines within 14 working days of receiving the goods. You have the right under the The Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 to change your mind you may return the item(s) to us at your own cost. You will be refunded for the cost of the item only. All postage costs are non refundable. You will be refunded upon receipt of the item to us. It’s advised you send the goods back to us using a trackable service to ensure the good reach us. Goods must be returned in an saleable condition, with all original packaging.

If you receive an item which is faulty or damaged please contact us as soon as possible. We will refund or replace the item within 30 working days. If you would like to return goods please contact us hello@buysewingmachines.co.uk.

Our website is manually updated and we use third party drop ship suppliers meaning occasionally errors may occur such as pricing or inventory level errors. In the event this does happen you’ll be contacted immediately with a resolution. In the event of a pricing error you may be required to pay the correct amount or your order may be cancelled and refunded.

Sewing Machine Guarantees

All Elna and Janome sewing machines include a 2 year manufacturers guarantee.This includes the cost of labour and parts. This does not include general wear and tear parts such as needles, blades, belts, looper, bobbins etc. If you have any problems with your machine please contact us. 

No part of this website or any in class paperwork/handouts may be reproduced or used for anything other than personal use without prior consent. 

Sew Confident Ltd T/A Buysewingmachines reserve the right to amend these Terms and Conditions.

Last updated 20 Jan 2020